Legal
Refund Policy
Last updated: January 2026
↩️
Simple and fair
If your report fails to generate for any technical reason, you get a full refund — no questions asked.
When You Are Eligible for a Refund
You are entitled to a full refund of ₹599 if:
- Your report fails to generate after a successful payment
- A technical error prevents report delivery within 30 minutes of payment
- You are charged more than once for the same report due to a technical error
When Refunds Are Not Available
Refunds are not available if:
- Your report has been successfully generated and delivered to your email
- You are dissatisfied with the insights in your report
- You uploaded an incorrect or unreadable bank statement
- You provided incorrect contact details resulting in non-delivery
- More than 7 days have passed since the payment date
How to Request a Refund
1. Email us at hiteshv@quantysys.com
2. Include your registered email address and payment reference number
3. Briefly describe the issue
We respond within 3 business days. Approved refunds are processed within 5–7 business days.
2. Include your registered email address and payment reference number
3. Briefly describe the issue
We respond within 3 business days. Approved refunds are processed within 5–7 business days.
Questions
For any refund-related queries, contact hiteshv@quantysys.com. We respond within 3 business days.
Refund request?
We respond within 3 business days.